Frequently asked questions
How Do I Book A Character?
Will The Character Be The Same As The One on Your Site?
What Areas Do you Serve? And Is There A Travel Fee?
By contacting us through our website or phone number and giving us the details of your birthday party or event. Once we have this information we will check our availability regarding your request. Once both parties decide on details we will send you an invoice so you can pay your deposit to hold your character.
What Areas Do you Serve? And Is There A Travel Fee?
Will The Character Be The Same As The One on Your Site?
What Areas Do you Serve? And Is There A Travel Fee?
We offer services to the following areas; Raleigh, Knightdale and Garner. Anything past our service areas might require a travel fee.
Contact us for more information.
Will The Character Be The Same As The One on Your Site?
Will The Character Be The Same As The One on Your Site?
Will The Character Be The Same As The One on Your Site?
Yes, absolutely...each cast member has been assigned specific characters that they have studied and trained for to ensure an enchanting experience at your superhero/princess party or event
What If I Need To Cancel?
What Is a Handler and What Do They Do?
Will The Character Be The Same As The One on Your Site?
If you need to cancel the best option will be to reschedule on a date that will work for both parties. If you do not wish to reschedule, you will be given a portion of your deposit back.
Is Tipping Required?
What Is a Handler and What Do They Do?
What Is a Handler and What Do They Do?
Although it is not required the cast member will appreciate your tip. If you would like to tip, it should be given to the handler in an envelope.
What Is a Handler and What Do They Do?
What Is a Handler and What Do They Do?
What Is a Handler and What Do They Do?
All characters will arrive with a handler at no extra charge. They are in charge of payment, organizing the activities and ensuring the princess or superhero stays in character at all times.
Do Characters Have Multiple Outfits?
Do Characters Have Multiple Outfits?
Do Characters Have Multiple Outfits?
Some of our characters do! So long as weather permits and the costume is available, feel free to request a specific outfit.
Can I Book A Character For an Event?
Do Characters Have Multiple Outfits?
Do Characters Have Multiple Outfits?
Absolutely! Each event is different so please contact us so we can discuss pricing and make sure we bring your vision to life.
What About Charity Events?
Do Characters Have Multiple Outfits?
What About Charity Events?
We love charity events! Some of our partners are Ronald McDonald House of Chapel Hill, Duke Children's Hospital, Meg Smile's and more. If you would like our characters to attend your charity event, please contact us. In most cases we do not charge for charity work.
Our Partners
